The previous email system sent many of our member’s emails to spam. Since the move, this is no longer happening and all those who were not receiving our emails in their inbox are now doing so. No more complaints, no more having to chase members!
The features that come with this system are quite handy as well. The summary page giving an overview of emails sent is great, but to see on the Activity Report a breakdown of these emails, who has opened them, who has clicked on the links, if it’s been rejected or the member has unsubscribed, plus many other options allows us to see any issues if they ever do come up plus an interesting overview of what happens to our emails.