Overdue Toy – Automatic email
When a member has some overdue toys you can decide after how many days she/he will start to receive the automatic email.
The first important step is to create/modify the email template called ‘overdue’, go to Setup -> Email Template and click edit
Then change the content in the email
you can also add some generic shortcodes in the email like [email_library] or [longname], look our documentation here: https://mibase.co.nz/knowledge-base/use-shortcode-in-the-email/ for the whole list.
Overdue list shortcodes
For the list of toys inside the email you can use those shortcodes:[toyslist_overdue_detailed]
After saving the email, go to Setup -> Automatic Email and activate the cron job
If you choose everyday MiBaseNZ every night after the 5 days overdue, like the example, will send the email, it’s better to choose a specific day during the week, so the member will receive only ones per week.
Member Email Result
The member will receive an email like
Every time MiBaseNZ will send an email, the toy library admin will receive the REPORT in the email, like this