Overdue Toy – Automatic email

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When a member has some overdue toys you can decide after how many days she/he will start to receive the automatic email.

The first important step is to create/modify the email template called ‘overdue’, go to Setup -> Email Template and click edit

Then change the content in the email

you can also add shortcodes in the email, look the documentation here: https://mibase.co.nz/knowledge-base/use-shortcode-in-the-email/

After saving the email, go to Setup -> Automatic Email and activate the cron job

If you choose everyday MiBaseNZ every night after the 5 days overdue, like the example, will send the email, it’s better to choose a specific day during the week, so the member will receive only ones per week.

Member Email Result

The member will receive an email like

 

Administrator Report

Every time MiBaseNZ will send an email, the toy library admin will receive the REPORT in the email, like this

 

Toys