How to Open a Ticket
MiBaseNZ created a ticketing system, known as MiBaseNZ Help Desk, to provide ongoing support to all toy libraries that use MiBaseNZ.
Setting up the Booking System Module
MiBaseNZ has created this Booking System to allow admin, members and the public to be able to book a time to visit your toy library.
How to use the Booking System in the Admin Website
Booking a time for a member to visit the library is pretty straightforward with this module. No toys need to be reserved beforehand.
How to use the Booking System in the Member Website
To make a booking to visit the library, members just need to log onto the Member Website and follow some very simple steps.
Toy ID’s cannot be changed, be sure when adding a new toy!
Once a toy ID has been allocated to a toy it cannot be changed. There is only one exception to this rule, so be sure when adding a new toy.
New Admin Login and Password Procedure
MiBaseNZ has created a more secure and better encrypted password procedure for all administrators and volunteers using the MiBaseNZ system.
Why is my reservation system not working?
Why is my reservation system not working? Read through this checklist, can you find the problem and fix it yourself before opening a ticket?
Waiting Members page
MiBaseNZ’s Members Waiting page allows toy libraries to add members to a waiting list when they have reached their maximum quota.
For clients (non-members) – how to use the Client Website!
A guide for all your clients to read on what they need to know to navigate your Client Website successfully.
Overview of the Party Pack module
MiBaseNZ’s Party Pack module will allow toy libraries to hire specific toys from specific categories to non-members or clients.