How Can We Help?
When a member has NOT renewed their membership for quite some time, MiBaseNZ has set up a cron job which allows you to resign this member and move them from the Expired Member list to the Not Active list. This cron job will send the member an email to let them know and MiBaseNZ will automatically resign them and move their details to the Not Active list.
The default setup is 365 days so the member will receive this email 365 days after the membership has expired.
The first important step is to create/modify the email template called ‘go_to_resigned_members’.
Go to Setup -> Email Templates and click edit.
Then change the content of the email
You can also add any generic shortcode you like to the email, for example, in the above template, you can see [longname] or [libraryname].
Follow this link to view our full list of shortcodes.
After saving the email, go to Setup -> Automatic Email and activate the cron job.
This type of automatic email will only be sent once.
Every time MiBaseNZ sends an email, the toy library admin will receive the REPORT in an email, like this